ABOUT «SEMARAH HOTELS» OPERATION

ABOUT HOTEL OPERATIONS

From 21.10.2021.

Hotel accommodation, breakfast and restaurant SNOB in-room delivery services are also available to guests without a valid digital certificate.

ACCOMMODATION

BREAKFAST

– Breakfast in room I-VII 07:00 – 10:30

RESTAURANT SNOB

– Room service I-VII 12: 00-21: 30 (last order at 21:00)

HEDONIC SPA AND GYM are closed

Please be informed that if you are relocating your accommodation, reservation department will offer a date upon availability at the hotel. Please contact the reservation department to change the booking dates.

RESERVATION

I-V: 9:00 – 17:00

+371 66119339 | [email protected]

CONFERENCES & EVENTS
+371 26445079 | [email protected] | [email protected]

HEDONIC SPA WELLNESS CENTRE MEMBERSHIP EXTENSION

  • Memberships will be on hold during period when Hedonic SPA will be closed and renewed or prolonged as soon as the SPA will restart the operation.

 

GIFT CARD EXTENSION

  • All gift cards with expiration date until 15.11.2021, will be extended. To extend your gift card, please contact us [email protected]
  • The validity period for gift cards purchased during the Stockmann Crazy Days autumn 2021 promotion is extended until 30.04.2022.

Thank you for your understanding and cooperation!


Semarah Hotels team

SEMARAH HOTELS GROUP COMMITMENT TO HYGIENE AND SAFETY

STAFF WORKING ENVIRONMENT
Staff are provided with personal protective equipment: masks, gloves and hand sanitisers. Workplaces are regularly disinfected and staff to undergo regular temperature screening before shift.

STAFF WORKING ENVIRONMENT
Guests will have access to hand sanitisers in public areas. Protective screens are deployed at selected customer service touchpoints.

PHYSICAL DISTANCING
The number of guests will be limited in enclosed areas and the required distance indoors. The floor marking will be used as a guide to the required distance.

ENHANCED HOUSEKEEPING
The frequency of disinfection and cleaning of hotel areas has been increased.

ROOMS
Elevated cleaning protocols with increased sanitisation of high-touch areas such as door handles, kitchen cabinet, wardrobe, TV remote controls and light switches. To reduce personal contact during stay, guests may refuse Housekeeping service.

FOOD
Guests are offered an individual breakfast. Improved food safety standards and protocols for food deliveries, production and service. Room service orders without additional charge.

RESERVATION DEPARTMENT

Working days: 9am – 5pm
+371 66119339
[email protected]

Reservation