Available services during an emergency period



Due to increased restrictions announced in the country from 9.11.2020 to 07.02.2021, access to some of the Grand Poet Hotel services are restricted.



The following services are available to hotel guests ensuring all necessary security measures:

  • Accommodation
  • In room breakfast delivery every day from 07:00 to 10:30, leaving a completed order form with breakfast selection and delivery time on the door handle of your room
  • In room lunch and dinner delivery every day from 12:00 to 21:00, choosing menu by phone # 606 or +371 60008606


The following services are not available until the end of the emergency:

  • Spa massages and rituals
  • Wellness center


Hedonic SPA memberships

Memberships to the Wellness center and Fitness suite that are valid from 9.11.2020 until 30.12.2020 will be extended until 31.03.2021.

For additional information, please contact Hedonic spa

+371 60008600 | hedonic@semarahhotels.com


Until the end of the emergency period, the restaurant services are available for customers to take with them by pre-selecting dishes by phone

Every day: 12:00-21:00

For food orders: +371 60008606


Gift card extension

  • All gift cards with expiration date is 08.11.-30.12.2020, will be automatically extended until 30.03.2021.
  • Lieliska dāvana and Balttour purchased offers with expiration date is 08.11.-30.12.2020, will be automatically extended until 30.03.2021.
  • Please be informed that if you are relocating your accommodation, reservation department will offer a date upon availability at the hotel. Thank you for your understanding and cooperation!






Please respect 2 m social distancing, sanitize Your hands and wear a face mask.



Staff are provided with personal protective equipment: masks, gloves and hand sanitisers. Workplaces are regularly disinfected and staff to undergo regular temperature screening before shift.



Guests will have access to hand sanitisers in public areas. Protective screens are deployed at selected customer service touchpoints.



The number of guests will be limited in enclosed areas and the required distance indoors, including the restaurant, conference rooms, swimming pool and elevators. The floor marking will be used as a guide to the required distance.



The frequency of disinfection and cleaning of hotel areas has been increased, for example in the swimming pool, gym, relax areas and elsewhere. It has developed stringent guidelines and have established an internal inspection.



Elevated cleaning protocols with increased sanitisation of high-touch areas such as door handles, kitchen cabinet, wardrobe, TV remote controls and light switches. To reduce personal contact during stay, guests may refuse Housekeeping service.




Reservation department

Working days: 9am – 5pm

+371 66119339 | reservations@semarahhotels.com



«Semarah Hotels» team

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